Wheel Aligner – FAQ
What are the advantages of FASEP wheel aligners?
FASEP wheel aligner is a unique measuring system that differs from others in the design of the sensors and contact clamps.
This unique design allows for ease of use, speed and accuracy, unsurpassed by any other wheel alignment system.
Some specific advantages of this system:
- FASEP contact clamps don’t need to remove plastic cover from rims
- FASEP contact clamps don’t need to run out compensation
- FASEP contact clamp are dramatically safe
- With FASEP WinTrax you can work on any lift you have
You can find here all the advantages of the FASEP measuring system.
Which are the USP (unique selling points)?
Ultra-lightweight clamps – seconds to fit, TYRE CONTACT ONLY
NO contact with rims (perfect for those pristine black wheels!)
NO risk of rim damage on brand new vehicles
NO run out compensation needed – no pushing cars around
Live caster, camber and toe viewing = lightning-fast alignments
Skip caster swing when not needed
Sensor communicate via digital radio transmission
Laser and rod gauges for the MOST ACCURATE alignments on the market
Wi-Fi connectivity for instant remote support and updates
Calibration memory in sensors – perfect for regional support
Fast measuring time and reliable wireless trnsmission
What types of wheel aligner does FASEP offer?
FASEP wheel alignment systems are produced with two different technologies:
- CCD also known as “infrared” (FASEP infrared system is actually not based on CCD, but uses PSD sensors, a more accurate and faster measuring technology)
The commercial name of the FASEP solution is WinTRAX, which is an infrared sensor system with radio connection - Touchless (non-contact vision system with no target on the wheel)
How many models of wheel aligners are there?
The FASEP wheel aligners range offers a variety of models that differ in their cabinet design and software capabilities.
The main wheel aligners models are:
- VDP-S2: based on Scenic Cabinet, equipped with WinTRAX2 sensors and MAXI level software
- VCO-K2: based on Deluxe Trolley, equipped with WinTRAX2 sensors and MAXI level software
- VCO-K.Eco: based on Standard Trolley, equipped with WinTRAX2 sensors and EASY level software
- VDP-K / VDP-K Win10: based on Compact Trolley, equipped with WinTRAX2 sensors and EASY level software
What are the differences between the EASY and MAXI software?
The 2 versions of Winlogic, ENTRY and MAXI allow to satisfy different customer needs.
The ENTRY version, which includes all the basic functions necessary for a wheel alignment measurement, is equipped on the VDP-K and VCO-K.Eco range.
The MAXI version, which adds all the advanced features to the ENTRY version, is equipped on the VCO-K2 and VDP-S range.
You can find here the differences between EASY and MAXI software.
What is “Ride-height related specifications”?
Values such as toe and camber may depend on the height of the vehicle or specific measurements.
While the EASY level only includes standard tolerances, the MAXI level also includes these specific tolerances related to vehicle height and specific angles.
What is “Measure Suspension (Jack & Hold)”?
Some vehicles with special suspension design cannot be adjusted from below chassis and need to be lifted in order to adjust wheel alignment from top of suspension.
To do so, measurements are taken when the wheels rest on the ground/alignment lift platform, measurements are “frozen” and vehicle is then lifted to be adjusted.
When the vehicle is lifted, the “Jack & Hold” measurements can be “restarted” and this makes adjustments possible.
This procedure allows alignment on 2-post lifts also.
For more information, check point below.
What is the standard equipment for wheel aligners?
The standard equipment available in any wheel aligner is:
- 4 contact clamps
- 4 sensors
- 2 turntables (capacity depending on model)
- Tracks gauge (mechanical, electronic or laser depending on model)
- Steering lock
- Brake pedal depressor
What is the tracks gauge?
Most of FASEP wheel aligners include this gauge in the standard equipment and it is designed to measure the front and rear track width from under the vehicle.
Does the FASEP software licence expire?
Does the FASEP databank expire?
The licence of FASEP software doesn’t expire.
The databank of FASEP doesn’t expire.
Software versions older then 48 months are not supported by our Customer Service.
How often is the databank updated?
The wheel aligner databank is issued once a year, but during the year (e.g. 2021) it is revised 3-4 times with additions or changes.
What is the price for the databank upgrade?
The price of the update depends on how long the databank has not been updated.
End-user net prices (2021):
- Updated after 1 year: €270,00 (subject to change)
- Updated after 2 years: +30%
- If not updated for over 4 years: +100%
Local dealers may apply service charge.
What is the recommended frequency for preventive wheel aligner maintenance?
It is generally recommended to check the sensor calibration every 6 months, while a full calibration should be carried out every 12 months to ensure optimal accuracy.
What is Industry 4.0 IOT and what opportunities are connected with connection to internet?
The Industrial Internet of Things (IIoT), also referred to as Industry 4.0, is the specific application of IoT to the industrial sector. It is based on the interconnection of devices, machinery and systems to collect and process data, optimising production processes and creating new business opportunities.
In particular, by connecting your FASEP aligner to the internet, you will be able to receive regular updates on its status.
You can get the following information:
- Installed SW version
- Total working time
- Total alignment jobs
- Easier technical support (possibility to send Info Center update online and getting online support via TeamViewer)
- Possibility to set technical alert for calibration
Where can I get information from a wheel aligner connected to the internet?
The information sent by a wheel aligner connected to the internet is available on CONNECT Dealer Portal, inside the serial number page > Industry 4.0.
The same information can also be viewed directly by the end user by accessing the Mobile Version of CONNECT.
Is it possible to do wheel alignment on 2 posts lift?
While we do not advise adjusting the wheel alignment on two posts lift, it is possible to do so with FASEP wheel aligners.
The procedure is very simple: the contact clamps and sensors are placed when the car is on the floor, then the software “freezes” the measurements and the car is lifted. It’s recommended to use wheels stands to make alignment adjustments under the car.
This procedure is possible on all FASEP wheel aligners including the MAXI software (MAXI software level can be optional on selected models).
Please click here 3M4355 stands.
Check out this photo gallery for some examples of the aligner used on the road.
I would like to update my old FASEP wheel aligner.
How can I do?
A kit is required to upgrade old DOS / TRAX alignment systems.
Please click here for more information about the QSK Upgrade Kit.
Why is the thickness of the rear slipping plates less than the front turntables?
Can this difference in height cause problems?
The rear slipping plates are manufactured as thin as possible so as to minimise error, whether they are used for a lifter or a pit.
In order to compensate for this difference in height, the aligner has to include MAXI sofwtare (see question n. 4).
What accessory should be added for the rear wheels to use FASEP wheel aligner in a pit?
The accessory to be added is a pair of rear slipping plates.
These plates can cause problems with vehicle height differences (see question n. 13).
I’m using the FASEP Contact Clamps on a car with low spoilers / sport lower shocks and therefore there is not enough space to place them on the tire.
How can I solve this?
FASEP Contact Clamps are very versatile and can be placed in various positions without affecting the measurement.
If you have a car with very low spoilers, you can use the 3M792-4 adapter for upside down positioning.
Check out this photo gallery for the various Contact Clamps placements.
One of my customers has asked me to work with specific vehicle models.
How can I check that the databank includes these vehicles?
You can verify the list of models contained in the current release of the databank at this link.
Which wheel aligner is suitable for ATV (All-Terrain Vehicle)?
In general, any FASEP wheel aligner is suitable for these vehicles.
However, it is necessary to pay attention to the type of tires in order to provide the right clamp.
In the case of a knobby wheel, it is recommended to use a self centering clamper on the rim.
How can I become authorised to perform wheel aligner calibrations?
Dealers should purchase the calibration tool along with their first order.
Calibration is a simple and automatic process. Once Dealer has the tool needed and know how to use it, they are authorized to calibrate machines.
Please note: calibrations on wheel aligners can be done only by authorized dealers as access to calibration is restricted: To access calibration page a calibration code has to be calculated on Dealer Portal.
Calibration might be done by end user as well, provided he has the Calibration tool and Dealer authorizes the End User to calculate calibration codes.
Click here for more details.



